You may have heard that process servers have a dangerous job. This can be true, especially in high-risk cases where a target has a history of violence. However, seasoned process servers know the best methods to get them in and out of a risky situation quickly and safely. Try using these tips from veteran servers who have faced the most difficult cases to stay safe while serving process:
Don’t be caught unprepared
Preparation is key for the serving process. You must collect as much information as possible about not only your target, but also their location and its surrounding area. Luckily, the internet will be your best friend when it comes to gathering all of the required information for a case! Before attempting service, be sure to collect the following information about a target at a minimum:
- Names, aliases, and nicknames
- Photographs
- Home, work, and other frequented addresses
- Phone numbers
- Social media profiles
- Known hangouts
- Pending charges and court dates
- Background and criminal history
For safety purposes, know the entrances and exits of any property or building where you attempt service. Thoroughly research any areas you plan to attempt service and avoid locations known for high crime and attempt service elsewhere if possible. Catching your target at the courthouse while they are there for a different case is a safe, effective bet. You should always have your identification handy if asked for it by police or security guards.
You can never be too prepared when serving process. The information you gather will help you serve the process while keeping you, the target, and everyone else safe!
Just relax
Your demeanor sets the tone for the interaction with your target. Avoid aggressive body language and tone of voice to keep the service as cordial as possible. Aggressive body language may include clenched fists, hands on hips, pointing fingers, or crossed arms.
If you approach calmly, but the target still responds with anger, take a step back (without turning your back), clearly state the purpose of the service, serve the documents, and quickly leave. You should avoid any unnecessary conversation with an angry target as this may provoke a more violent response. Instead, direct them to discuss the case details with their attorney.
Time it right
Attempting service when the target is home alone is going to be completely different than attempting service while the target is at work or out with friends. You are less likely to get an aggressive response from the target if they are alone. Most people don’t want everyone knowing their business, and the intended recipients of process are no different.
If you’re dealing with a violence-related case, only attempt service in a public, yet discreet, location, and bring a second person with you to be safe.
Process servers must follow strict safety standards to avoid potentially life-threatening situations while working. Emotions run high during legal battles, and process servers can be caught in the middle if they are not careful. At Accurate Serve® in southern Florida, we want all of our servers to be safe while still providing the highest quality service possible. We train all of our process servers on best safety practices and encourage them to further safety training whenever possible. To find out more about how we keep our servers safe in the field, call (954) 770-9997 or contact [email protected].
